Privacy Policy

Table of Contents

Contact Information

If you have any questions or concerns about our privacy practices or this policy, please contact our privacy officer at hello@viewpointhub.com.au.

Changes to Privacy Policy

Viewpoint Hub PTY LTD reserves the right to update or change this privacy policy at any time. Any changes will be posted on our website, and clients will be notified accordingly.

Our Commitment to Client Privacy

Data Protection

Viewpoint Hub is committed to protecting the privacy and confidentiality of our clients’ personal information. We have implemented robust security measures to safeguard all client data against unauthorized access, disclosure, alteration, or destruction.

Privacy Practices

Collection of Information

We collect personal information from clients for the purpose of providing our services. This information may include name, contact details, NDIS plan information, and other relevant details necessary for service provision.

Use of Information

Personal information is used solely for the purpose of delivering our services and improving client outcomes. We do not use or disclose personal information for any other purposes without consent, unless required by law.

Sharing of Information

We may share personal information with third-party service providers, such as healthcare professionals or support workers, to facilitate the delivery of our services. However, we ensure that these providers adhere to strict confidentiality and data protection standards.

Client Rights

Access

Clients have the right to access their personal information held by Viewpoint Hub PTY LTD. Requests for access should be made in writing to our privacy officer.

Correction

Clients can request corrections to their personal information if they believe it is inaccurate, incomplete, or outdated.

Deletion

Clients can request the deletion of their personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Complaints

Clients have the right to lodge a complaint regarding the handling of their personal information. Complaints should be made in writing to our privacy officer, who will investigate and respond promptly.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Contact Information

If you have any questions or concerns about our privacy practices or this policy, please contact our privacy officer at hello@viewpointhub.com.au.

Changes to Privacy Policy

Viewpoint Hub PTY LTD reserves the right to update or change this privacy policy at any time. Any changes will be posted on our website, and clients will be notified accordingly.